{"id":84231,"date":"2024-12-27T16:21:43","date_gmt":"2024-12-27T21:21:43","guid":{"rendered":"https:\/\/isa.co\/isa-group-3\/ethics-line-2\/"},"modified":"2025-06-27T13:31:57","modified_gmt":"2025-06-27T18:31:57","slug":"ethics-line","status":"publish","type":"page","link":"https:\/\/isa.co\/en\/isa-group\/ethics-line\/","title":{"rendered":"Ethics line"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"84231\" class=\"elementor elementor-84231\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4533937f e-flex e-con-boxed e-con e-parent\" data-id=\"4533937f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44678e29 elementor-widget elementor-widget-breadcrumbs\" data-id=\"44678e29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/isa.co\/en\/\">ISA<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7bc68855 e-flex e-con-boxed e-con e-parent\" data-id=\"7bc68855\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5cdd98bb e-con-full e-flex e-con e-child\" data-id=\"5cdd98bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76aa8b9d elementor-widget elementor-widget-heading\" data-id=\"76aa8b9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Ethics line<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b7019b5 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3b7019b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To monitor compliance with our <strong>Ethics and Compliance Corporate Program<\/strong>, our stakeholders can report noncompliance with the program\u2019s provisions by calling our Ethics Toll-Free Line, particularly in cases of fraud, corruption, bribery, money-laundering and financing of terrorism. This is how this channel is structured<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35a1988f e-flex e-con-boxed e-con e-parent\" data-id=\"35a1988f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a47dd18 e-con-full e-flex e-con e-child\" data-id=\"a47dd18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5651c255 e-con-full e-flex e-con e-child\" data-id=\"5651c255\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-779cbfed elementor-widget elementor-widget-image\" data-id=\"779cbfed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1212\" height=\"720\" src=\"\/wp-content\/uploads\/unlimited_elements\/banner_linea_etica.jpg\" class=\"attachment-full size-full wp-image-84198\" alt=\"\" srcset=\"\/wp-content\/uploads\/unlimited_elements\/banner_linea_etica.jpg 1212w, \/wp-content\/uploads\/unlimited_elements\/banner_linea_etica-300x178.jpg 300w, \/wp-content\/uploads\/unlimited_elements\/banner_linea_etica-1024x608.jpg 1024w, \/wp-content\/uploads\/unlimited_elements\/banner_linea_etica-768x456.jpg 768w\" sizes=\"(max-width: 1212px) 100vw, 1212px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f959485 e-con-full e-flex e-con e-child\" data-id=\"3f959485\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d1736c4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4d1736c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ethics line<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c16737 elementor-widget elementor-widget-text-editor\" data-id=\"38c16737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Each of our affiliates has an ethics line to consult or report any breach of the Code of Ethics and Conduct, wherever you are.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bb732ab elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6bb732ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">TOLL-FREE Ethics Line: 01 8000 94 13 41<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">lineaetica@isa.com.co<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d01a27a elementor-align-justify elementor-widget__width-initial elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"d01a27a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lineatransparencia.com\/isa-en\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Online Form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd91863 elementor-align-justify elementor-widget__width-initial elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"5dd91863\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/nam02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.grupoisa.GrupoISALineaEtica%26hl%3Den_US%26gl%3DUS&#038;data=04%7C01%7Cdmorales%40ISA.com.co%7Ca4f47e557db441aefe3e08d925debc3a%7Cc980e4100b5c48bcbd1a8b91cabc84bc%7C0%7C0%7C637582460829335356%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&#038;sdata=2ZDUiRE7T3lOCPMLB%2BZ6Os4AdZRxfyuwsSoTh8qQeo4%3D&#038;reserved=0\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 32 32\" fill=\"none\"><circle cx=\"16\" cy=\"16\" r=\"16\" fill=\"#003087\"><\/circle><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M12.0949 10.7685L21.0949 10.7685C21.6472 10.7685 22.0949 11.2163 22.0949 11.7685V20.7685C22.0949 21.3208 21.6472 21.7685 21.0949 21.7685C20.5426 21.7685 20.0949 21.3208 20.0949 20.7685L20.0949 14.1828L12.6096 21.668C12.2191 22.0586 11.5859 22.0586 11.1954 21.668C10.8049 21.2775 10.8049 20.6444 11.1954 20.2538L18.6807 12.7685L12.0949 12.7685C11.5426 12.7685 11.0949 12.3208 11.0949 11.7685C11.0949 11.2163 11.5426 10.7685 12.0949 10.7685Z\" fill=\"#E0DED8\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ISA Group APP Ethics Line<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff53430 e-flex e-con-boxed e-con e-parent\" data-id=\"ff53430\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77adb10b e-grid e-con-full e-con e-child\" data-id=\"77adb10b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ae5ca7b e-con-full e-flex e-con e-child\" data-id=\"7ae5ca7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-210ac15c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"210ac15c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-flag\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M349.565 98.783C295.978 98.783 251.721 64 184.348 64c-24.955 0-47.309 4.384-68.045 12.013a55.947 55.947 0 0 0 3.586-23.562C118.117 24.015 94.806 1.206 66.338.048 34.345-1.254 8 24.296 8 56c0 19.026 9.497 35.825 24 45.945V488c0 13.255 10.745 24 24 24h16c13.255 0 24-10.745 24-24v-94.4c28.311-12.064 63.582-22.122 114.435-22.122 53.588 0 97.844 34.783 165.217 34.783 48.169 0 86.667-16.294 122.505-40.858C506.84 359.452 512 349.571 512 339.045v-243.1c0-23.393-24.269-38.87-45.485-29.016-34.338 15.948-76.454 31.854-116.95 31.854z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b19a1 elementor-widget elementor-widget-heading\" data-id=\"f6b19a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Purpose<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76fab700 elementor-widget elementor-widget-text-editor\" data-id=\"76fab700\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To have a communication channel through which stakeholders of ISA and its companies can consult or report breaches of our Code of Ethics and Conduct.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28e8d0bb e-con-full e-flex e-con e-child\" data-id=\"28e8d0bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-311e46ca elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"311e46ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-pen\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M290.74 93.24l128.02 128.02-277.99 277.99-114.14 12.6C11.35 513.54-1.56 500.62.14 485.34l12.7-114.22 277.9-277.88zm207.2-19.06l-60.11-60.11c-18.75-18.75-49.16-18.75-67.91 0l-56.55 56.55 128.02 128.02 56.55-56.55c18.75-18.76 18.75-49.16 0-67.91z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbbe5a8 elementor-widget elementor-widget-heading\" data-id=\"2bbbe5a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Management<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd06322 elementor-widget elementor-widget-text-editor\" data-id=\"4bd06322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>An external call center serves the ethics line. Once the cases have been received, recorded and classified, these are managed by the Ethics Committee.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4616174e e-con-full e-flex e-con e-child\" data-id=\"4616174e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-395dc0eb elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"395dc0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"15\" height=\"19\" viewBox=\"0 0 15 19\" fill=\"none\"><path d=\"M12.8477 0.597656C13.3346 0.597656 13.75 0.783854 14.0938 1.15625C14.4661 1.5 14.6523 1.91536 14.6523 2.40234V17.0977C14.6523 17.5846 14.4661 18 14.0938 18.3438C13.75 18.7161 13.3346 18.9023 12.8477 18.9023H1.84766C1.33203 18.9023 0.888021 18.7161 0.515625 18.3438C0.171875 18 0 17.5846 0 17.0977V2.40234C0 1.91536 0.171875 1.5 0.515625 1.15625C0.888021 0.783854 1.33203 0.597656 1.84766 0.597656H12.8477ZM1.84766 2.40234V9.75L4.125 8.375L6.40234 9.75V2.40234H1.84766Z\" fill=\"black\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb2cc3b elementor-widget elementor-widget-heading\" data-id=\"3cb2cc3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Information processing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce90490 elementor-widget elementor-widget-text-editor\" data-id=\"4ce90490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The information received through the ethics line is classified and managed as confidential. Personal data are processed appropriately and for authorized purposes.<\/p>\n<p>The identity of the person is protected.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6afcd3e e-flex e-con-boxed e-con e-parent\" data-id=\"6afcd3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49925d9 elementor-widget elementor-widget-image\" data-id=\"49925d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"\/wp-content\/uploads\/2025\/06\/Image1-1024x576.jpeg\" class=\"attachment-large size-large wp-image-97856\" alt=\"\" srcset=\"\/wp-content\/uploads\/2025\/06\/Image1-1024x576.jpeg 1024w, \/wp-content\/uploads\/2025\/06\/Image1-300x169.jpeg 300w, \/wp-content\/uploads\/2025\/06\/Image1-768x432.jpeg 768w, \/wp-content\/uploads\/2025\/06\/Image1.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fad7b96 e-con-full e-flex e-con e-parent\" data-id=\"5fad7b96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-322c8c8a e-con-full e-flex e-con e-child\" data-id=\"322c8c8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2480fb99 elementor-widget elementor-widget-image\" data-id=\"2480fb99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1440\" height=\"280\" src=\"\/wp-content\/uploads\/unlimited_elements\/Divider.png\" class=\"attachment-full size-full wp-image-84194\" alt=\"\" srcset=\"\/wp-content\/uploads\/unlimited_elements\/Divider.png 1440w, \/wp-content\/uploads\/unlimited_elements\/Divider-300x58.png 300w, \/wp-content\/uploads\/unlimited_elements\/Divider-1024x199.png 1024w, \/wp-content\/uploads\/unlimited_elements\/Divider-768x149.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12403fcc e-flex e-con-boxed e-con e-parent\" data-id=\"12403fcc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6225268d e-con-full e-flex e-con e-child\" data-id=\"6225268d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e013d89 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1e013d89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ethical Affairs Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-561dbaa5 elementor-widget elementor-widget-text-editor\" data-id=\"561dbaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To accompany the management of ethical issues, the organization has a protocol that establishes the criteria and stages that must be followed to analyze, manage, report and respond to a report of non-compliance with the code of ethics and conduct and, in general, with what is defined in the\u00a0<strong>Business Ethics and Compliance Program.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d91d63d e-con-full e-flex e-con e-child\" data-id=\"7d91d63d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7c3e43c2 e-con-full e-flex e-con e-child\" data-id=\"7c3e43c2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5581151b elementor-widget elementor-widget-image\" data-id=\"5581151b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/isaasprods-d87a26cb809c1f43d1f1-endpoint.azureedge.net\/blobisaasprods27f2ae9b77\/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"monitoreo-reporte-linea-etica-ingles-isa-2025\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6OTc3NzUsInVybCI6Ilwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDZcL21vbml0b3Jlby1yZXBvcnRlLWxpbmVhLWV0aWNhLWluZ2xlcy1pc2EtMjAyNS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1699\" height=\"937\" src=\"\/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025.png\" class=\"attachment-full size-full wp-image-97775\" alt=\"\" srcset=\"\/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025.png 1699w, \/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025-300x165.png 300w, \/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025-1024x565.png 1024w, \/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025-768x424.png 768w, \/wp-content\/uploads\/2025\/06\/monitoreo-reporte-linea-etica-ingles-isa-2025-1536x847.png 1536w\" sizes=\"(max-width: 1699px) 100vw, 1699px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d4b2b59 e-con-full e-flex e-con e-parent\" data-id=\"3d4b2b59\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75f4b079 elementor-widget elementor-widget-image\" data-id=\"75f4b079\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/unlimited_elements\/divisor_simple.svg\" class=\"attachment-full size-full wp-image-84202\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52950bc4 e-flex e-con-boxed e-con e-parent\" data-id=\"52950bc4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b317b10 e-con-full e-flex e-con e-child\" data-id=\"5b317b10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9052c4 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1e9052c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Whistleblower<br>Protection<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee59bd5 elementor-widget elementor-widget-text-editor\" data-id=\"5ee59bd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Inquiries, Reports, or Complaints regarding Ethical Matters can be submitted anonymously if requested by the whistleblower through the reception channels. ISA and its Companies have ensured that providing the whistleblower&#8217;s identity is optional. However, ISA and its Companies encourage the disclosure of identity by those who report or file complaints about these situations to facilitate obtaining information that enhances the effective management of the Ethical Matter.<\/p><p>ISA and its Companies will protect the identity of any individual who, in good faith, reports a potential violation or raises concerns related to Ethical Matters. They will also ensure that no form of retaliation is taken against those who submit such complaints.<\/p><p>Individuals who believe they have been subjected to retaliation may report or file a complaint through the consultation and complaint channels. When doing so, they must provide all available information and documentation through any of the aforementioned channels. Once the situation has been reviewed, if retaliation against anyone who has inquired about or reported an Ethical Matter is confirmed, ISA and its Companies will take the necessary and appropriate measures to address the resulting consequences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34ffc198 e-con-full e-flex e-con e-child\" data-id=\"34ffc198\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3870f7b1 e-con-full e-flex e-con e-child\" data-id=\"3870f7b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b6a104b elementor-widget elementor-widget-image\" data-id=\"2b6a104b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1836\" height=\"720\" src=\"\/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos.jpg\" class=\"attachment-full size-full wp-image-84204\" alt=\"\" srcset=\"\/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos.jpg 1836w, \/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos-300x118.jpg 300w, \/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos-1024x402.jpg 1024w, \/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos-768x301.jpg 768w, \/wp-content\/uploads\/unlimited_elements\/gestion_asuntos_eticos-1536x602.jpg 1536w\" sizes=\"(max-width: 1836px) 100vw, 1836px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ethics line To monitor compliance with our Ethics and Compliance Corporate Program, our stakeholders can report noncompliance with the program\u2019s provisions by calling our Ethics Toll-Free Line, particularly in cases of fraud, corruption, bribery, money-laundering and financing of terrorism. This is how this channel is structured Ethics line Each of our affiliates has an ethics [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":8538,"parent":82545,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-84231","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>Ethics line - ISA<\/title>\n<meta name=\"description\" content=\"We designed a line dedicated to addressing all moments of non-compliance or monitoring of our ethics and compliance program.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/isa.co\/en\/isa-group\/ethics-line\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ethics line - ISA\" \/>\n<meta property=\"og:description\" content=\"We designed a line dedicated to addressing all moments of non-compliance or monitoring of our ethics and compliance program.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/isa.co\/en\/isa-group\/ethics-line\/\" \/>\n<meta property=\"og:site_name\" content=\"ISA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ISAConexiones\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-27T18:31:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/isa.co\/wp-content\/uploads\/2021\/01\/top_proveediores.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2483\" \/>\n\t<meta property=\"og:image:height\" content=\"1083\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ISAConexiones\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/isa.co\\\/en\\\/isa-group\\\/ethics-line\\\/\",\"url\":\"https:\\\/\\\/isa.co\\\/en\\\/isa-group\\\/ethics-line\\\/\",\"name\":\"Ethics line - 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